Privacy Policy for Coach Mitra

Last Updated: 23 January 2026

1. Information We Collect

We collect personal and non-personal data to provide and improve our services.

• Location Data: Precise location (latitude and longitude) is collected while the app is in use to support tracking, reporting, and operational workflows.
• Camera Data: Used for scanning QR codes or capturing images required for official app functions.
• Notifications: We use POST_NOTIFICATIONS to send alerts, reminders, and system updates.
• Device Information: Device model, OS version, and identifiers may be collected for diagnostics and performance monitoring.
• Usage Data: Feature usage and interaction data help us improve app reliability and usability.

2. How We Use Your Information

• Service Delivery: Location data supports attendance, route tracking, and operational monitoring for Indian Railways staff.
• App Improvement: Usage and device data help identify bugs and improve features.
• Notifications: Critical alerts and operational updates are delivered via notifications.
• Security: Data may be used to detect misuse or unauthorized activity.

3. Permissions Used by the App

• Location: ACCESS_FINE_LOCATION, ACCESS_COARSE_LOCATION
• Camera: CAMERA
• Notifications: POST_NOTIFICATIONS
• Foreground Services: FOREGROUND_SERVICE, FOREGROUND_SERVICE_LOCATION

4. Data Sharing and Disclosure

We do not sell or share personal data with third parties, except:

• When required by law or government authorities
• During mergers, acquisitions, or organizational restructuring

5. Data Retention

• Location Data: Retained only for operational needs and deleted when no longer required.
• Camera Data: Stored temporarily and removed after task completion.

6. Your Rights

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to data processing
• Withdraw consent at any time

7. Data Security

We apply appropriate technical and organizational measures to protect your data. However, no system can guarantee absolute security.

8. Third-Party Services

The app may link to third-party services. We are not responsible for their privacy practices.

9. Policy Updates

This privacy policy may be updated periodically. Updates will be posted on this page with a revised date.

10. Contact Us

If you have questions or requests regarding this policy, contact us at:

Email: cmmadmin@cris.org.in